Shipping Information
1 Shipping Destinations & Tracking
Primary Destinations: United States, United Kingdom, Australia, Germany, France, Canada, Italy, and Spain.
👉 Can't find your country at checkout? Drop our customer service team a message, and we'll gladly check if we can ship to your location.
📦 Tracking
- Once your package ships, a tracking number will be emailed to you so you can follow its progress anytime on 17track.
2 Processing & Delivery Time
Your delivery time = Processing Time + Shipping Time
Processing Time:
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Customized items: 15–20 days
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Standard items: 10–15 days
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(Refer to individual product pages for exact details).
Shipping Methods:
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Standard Shipping (Local Carrier): 7–15 business days
⚠️ Important Notes on Timing: Delivery may occasionally be impacted by customs clearance procedures, peak holiday seasons (like Christmas or New Year), or unexpected force majeure events (severe weather, flight disruptions). If you are ordering for a strict deadline (such as a birthday or event), please reach out to us prior to purchasing.
3 Address Restrictions
💡 To ensure successful delivery, please note:
- PO Boxes: Cannot be accepted for Expedited Shipping, as major couriers do not deliver to post office boxes.
- For our shipping, please provide a valid contact number, postal code at the shipping address.
4 Delivery Hours
Packages are usually delivered within the following time frames:
🕘 9:00 AM – 6:00 PM (local time), Monday to Friday.
(Exact times may vary depending on local courier policies.)
5 Shipping Costs
Shipping costs are automatically calculated based on your selected item, destination, and chosen shipping method:
- Different shipping methods and addresses will result in different final costs.